BA flight lands in Edinburgh instead of Dusseldorf by mistake

A British Airways flight destined for Dusseldorf in Germany has landed in Edinburgh by mistake, after the flight paperwork was submitted incorrectly.

The passengers only realised the error when the plane landed and the “welcome to Edinburgh” announcement was made.
The plane, which started at London’s City Airport, was then redirected and landed in Dusseldorf. WDL Aviation ran the BA flight through a leasing deal.
BA said it was working with WDL to find out why it filed the wrong flight plan.
“We have apologised to customers for this interruption to their journey and will be contacting them all individually,” BA said in a statement.
BA declined to say how many passengers were affected by the mistake.
BA say the pilot wasn’t lost at any point, but because the paperwork said Edinburgh, the flight simply took that route.
German firm WDL said it was “working closely with the authorities to investigate how the obviously unfortunate mix-up of flight schedules could occur”.
“At no time has the safety of passengers been compromised. We flew the passengers on the flight with number BA3271 to Düsseldorf after the involuntary stopover in Edinburgh,” it said.
Passengers complained about the error on Twitter, with one person called Son Tran saying it felt “like an honest mistake”.
BA responded saying it did not “currently have any information” as to why the flight had gone to the wrong place.
The airline said its customer service team in Dusseldorf had met all the passengers on arrival and would follow up with them “in due course”.
Source: bbc.co.uk

WDL Aviation
WDL Aviation image, via BBC and WDL Aviation

Share this article

Share on facebook
Facebook
Share on twitter
Twitter
Share on linkedin
LinkedIn

More articles from MAST...

Get in touch

Main Office: +44 (0) 1279 216726

Risk Consulting
Email: Riskconsulting@mast-security.co.uk
Call: +44 (0) 1279 874 528

Physical and Asset Security
Email: Protection@mast-security.com
Call: +44 (0) 1279 874 529

Security Systems
Email: Technology@mast-security.com
Call: +44 (0) 1279 874 521

Maritime Security
Email: Operations@mast-security.co.uk
Duty Manager: +44 (0) 7827 359132
24/7 Emergency Telephone+44 (0) 1202 045 833

Skip to content